Terms and Conditions

Last updated: 23/03/2023

These terms and conditions (“Agreement”) govern your use of the Fantastic Frogs website and the purchase of products from Fantastic Frogs. By using our website or purchasing products from us, you agree to be bound by this Agreement. If you do not agree to this Agreement, please do not use our website or purchase products from us.

1. Purchase of Products

All products available for purchase on our website are subject to availability. We reserve the right to limit the quantity of products we supply, and we may reject or cancel any order at any time.

2. Prices and Payment

All prices listed on our website are in pounds sterling and include VAT. We accept payment by credit/debit card, PayPal, or bank transfer. We reserve the right to change our prices at any time without prior notice.

3. Shipping and Delivery

We ship to addresses in the United Kingdom and can get quotes to ship to the European Union. UK shipping costs will be calculated at checkout, and delivery times may vary depending on your location. We will provide you with an estimated delivery date, but we cannot guarantee delivery on a specific date. We are not responsible for any delays or errors caused by the shipping carrier. We currently cannot ship livestock and as such it is down to the buyer to organise collection, for more details click here  https://fantasticfrogs.co.uk/shipping-information/

4. Returns and Refunds

If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to request a return or exchange. The item must be returned in its original condition and packaging, and you will be responsible for the cost of return shipping. We will issue a refund or exchange once we have received the returned item and verified its condition.

5. Intellectual Property

The content on our website, including text, graphics, logos, and images, is the property of Fantastic Frogs and is protected by copyright laws. You may not reproduce, modify, distribute, or use our content without our prior written consent.

6. Limitation of Liability

Fantastic Frogs is not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising out of your use of our website or the purchase of our products. You assume all responsibility and risk for your use of our website and products.

7. Indemnification

You agree to indemnify and hold Fantastic Frogs and its affiliates, officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your use of our website or the purchase of our products.

8. Changes to This Agreement

We may update this Agreement from time to time by posting a new version on our website. You should check this page periodically to ensure that you are familiar with any changes.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions or concerns about this Agreement or your use of our website, please get in touch.

Thank you for shopping with Fantastic Frogs!